17-Jan-22
Serene has exhibited professionalism, diligence and patience while discharging her duty. She has explained in details on the pre/post-sales processes and financial planning before we engaged her services. After appointing Serene, she marketed our unit extensively to ensure that it is filled with viewings every weekend. Serene views every keen party as a potential buyer and conduct a follow up after every viewing, followed by a prompt update to us on the response of the viewers. Besides this, she took care of our needs to secure a unit which posed a challenge due to budget and location. However, Serene accepted the challenge in stride and sourced aggressively for a unit according to our needs even when she is unwell. Serene's relentless pursuit of customers need beyond everything is very commendable and we are very pleased of her assistance to us and is in awe of her passion and commitment to the industry and her clients. Its a blessing ERA has her under their roof.
14-Jan-22
Serene has exhibited professionalism, diligence and patience while discharging her duty. She has explained in details on the pre/post-sales processes and financial planning before we engaged her services. After appointing Serene, she marketed our unit extensively to ensure that it is filled with viewings every weekend. Serene views every keen party as a potential buyer and conduct a follow up after every viewing, followed by a prompt update to us on the response of the viewers. Besides this, she took care of our needs to secure a unit which posed a challenge due to budget and location. However, Serene accepted the challenge in stride and sourced aggressively for a unit according to our needs even when she contracted Covid-19 positive. Serene's relentless pursuit of customers need beyond everything is very commendable and we are very pleased of her assistance to us and is in awe of her passion and commitment to the industry and her clients. Its a blessing ERA has her under their roof.
13-Dec-21
She is precise & able to handle all transactions in a swift & smooth manner.
16-Apr-21
Serene is a very trustworthy agent who have provided me with useful market insights and professional recommendations to make my purchase. i am extremely satisfied with my property purchase and believe i have gotten a great deal thanks to her help throughout my house hunting journey. will definitely engage her services for my subsequent purchase!
03-Dec-20
Serene and Guoxing had helped me so much during the entire sales process. They went above and beyond on which is required of them to ensure the entire process is smooth and seamless for me. They keep me posted on every single update which I really appreciate the pro-active approach. They will be highly recommended to my friends and family who requires reliable services.
15-Oct-20
Serene is very helpful and professional in her work. She shares her knowledge without reserves and she is very knowledgeable as she is able to answer all the questions that we have raised and she made an effort to even link us to the official site where she got her answer from. She goes beyond the call of duty even to get back to us with our questions no matter how late at night. Will definitely engage her again for our next property transaction
10-Oct-20
19-Aug-20
Serene is a wonderful person and is very professional. She has been very prompt with all my queries and understood my requirements very well. I will certainly recommend to her to my friends and colleagues looking for real estate solutions in Singapore. Keep up the great service Serene!
25-Jun-20
Serene helped to facilitate the transaction smoothly even during Covid period where it was more inconvenient to meet in person.
21-Mar-20
20-Mar-20
07-Jun-18
05-Jun-18
04-Jun-18
26-Sep-17
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